AI agent for tax litigation at a large consulting firm

To solve for

• Modernize Taxation Practice of large consulting firm who has its own SME’s, 500+ member technology team working on Big Data.
• Uses bespoke legacy application for tax.
• To solve for retrieval, accuracy, document relevance, latency under concurrent loads, cost per query and fine-tuning the system.
• Infuse Gen AI.

Solution

• Build Tax AI Agent using AgentCORETM platform, optimise code.
• Build an AI model trained on historical datasets and tax laws, simplify, optimise cost and reduce SME’s.

Benefits

• Reduce cost by 30%.
• Improve CSAT by 40%.
• Reduce team burnout in the customer escalation.