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Computer vision-based pizza quality analyzer for leading pizza company

Computer vision-based pizza quality analyzer for leading pizza company

To solve for

  • Most of the customer complaints are received are related to pizza quality. Bad quality pizza delivered has cost
    & reputation associated.
  • Pizza quality complaints are related to incorrect portioning, less pizza toppings, burnt, bubble, non-veg
    topping on veg pizza, etc.
  • Pizza is inspected manually by Oven Tender but sometime miss to notice quality issues in prepared pizza.
  • Chances of miss with a new joiner is more as remembering all toppings of wide menu range is very difficult.

Solution

  • Built hardware & software intelligent system is built that can visually
    inspects the prepared pizza through camera eyes and inform any quality
    issues to Oven Tender at the cut table through TV monitor and audio
    announcement.
  • System checks pizza size, toppings, identify name, count toppings in slice,
    find defects such air bubble, burnt, saucing, cheese not melt, etc.

Benefits

  • NPS increased by 10% where the system was installed.
  • Complaints reduced by 30% & fake complaints reduced by 10%.
  • Training team use the data & pizza pictures of particular store and accordingly provide training to staff of the store.
  • Quality team remotely audit the quality of pizza prepared at store.

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